Shopify App
Shopify App
Accept SagaPay payments in your Shopify store with our official payment app.
Installation
The Shopify app is installed directly from the Shopify App Store, not as a downloadable plugin.
- Go to the Shopify App Store
- Search for “SagaPay”
- Click Add app
- Review permissions and click Install app
Configuration
After installation:
- Open the SagaPay app from your Shopify admin
- Click Connect SagaPay Account
- Enter your credentials:
- API Key
- API Secret
- Merchant ID
- Store ID
- Click Verify & Connect
Payment Methods
Configure which payment methods to offer:
Checkout Customization
The SagaPay checkout integrates seamlessly with Shopify’s checkout. Customize the experience:
- Payment method icons
- Payment method order
- Custom descriptions
Testing
Test Mode
- Open the SagaPay app
- Toggle Test Mode on
- Use test credentials
Test Cards
Orders
Order Sync
Orders are automatically synced between Shopify and SagaPay:
- New orders appear in SagaPay dashboard
- Payment status updates in real-time
- Refunds sync both ways
Manual Capture
If using authorization-only:
- Go to the order in Shopify
- Click Capture payment
Or capture from SagaPay dashboard.
Refunds
Process refunds from Shopify:
- Open the order
- Click Refund
- Enter amount or select items
- Click Refund
The refund will be processed through SagaPay automatically.
Troubleshooting
App not connecting
- Verify your API credentials
- Ensure you’re using the correct Merchant ID
- Check that your SagaPay account is active
Payments failing
- Check Test Mode setting
- Verify payment methods are enabled
- Check Shopify notifications for errors
Missing payment methods
Contact support to enable additional payment methods for your account.
Support
Need help? Contact us:
- 📧 Email: support@sagapay.no
- 📚 Documentation: docs.sagapay.no